Certified KPI Professional

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Certified KPI Professional

The Certified KPI Professional course offers an in-depth exploration of Key Performance Indicators (KPIs), tailored for professionals seeking to master the science of performance measurement. Through a blend of videos, assignments, readings, and quizzes, participants can learn at their own pace and gain a comprehensive understanding of KPI selection, alignment, documentation, and data visualization. This certification is ideal for those in fields like HR, finance, IT, and management, providing them with tools to enhance organizational performance.

Why choose a Certified KPI Professional?

This globally recognized certification is based on thorough research and best practices in KPI management. It provides a structured approach to KPI measurement and performance enhancement, offering a holistic learning experience that includes pre-course preparation, core content, and post-course application. Participants will acquire the expertise to design, implement, and monitor KPIs effectively, setting them apart from other professionals in performance management roles.

What are the main benefits?

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Enhance Organizational Performance

Learn to implement a structured framework for selecting and using KPIs to drive business results.

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Data-Driven Decision Making

Gain expertise in optimizing data collection processes to ensure accurate and actionable insights.

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Practical Skills for Immediate Application

Access a 6-month premium subscription to smartKPIs.com, providing over 500 fully documented KPIs for real-world application.

Key learning objectives

By completing this course, participants will develop the skills needed to design and manage KPI frameworks, ensuring precise performance measurement across departments or entire organizations. You will gain expertise in selecting the right KPIs, setting realistic targets, and using data to inform business strategies.

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Master KPI selection and alignment

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Apply KPI lifecycles in business

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Set targets and align with goals

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Gather and visualize data for decisions

Module	What you’ll learn
Module 1: Introduction to the World of KPIs	Challenges in performance measurement
	The value added by KPIs
	The Performance Management System architecture
	Strategic planning tools
	Performance measurement tools
	Performance improvement tools
	KPI Management Framework Concept Map
	Governance and competencies
	KPI use case scenarios
Module 2: Understanding KPIs	Standardizing terminology
	Metrics, KPIs, and KRIs
	Objectives, KPIs, and initiatives
	KPI lifecycle
Module 3: KPI Typology and Taxonomy	Leading vs. lagging KPIs
	Qualitative vs. quantitative KPIs
	Efficiency vs. effectiveness KPIs
	KPI DNA map
Module 4: KPI Selection	KPI selection process
	KPI selection techniques
	KPI Expo
	KPI clustering
	KPI selection workshop
	KPI balancing
	KPI selection criteria
Module 5: KPI Alignment	KPI alignment approaches
	KPI selection for corporate scorecard
	KPIs cascaded to operational level
Module 6: KPI Documentation	KPI documentation form
Module 6: KPI Documentation	KPI documentation process
Module 7: KPI Target Setting	Target setting process
	Target setting approaches
	Target setting scenarios
	Weights and indexes
	Challenges in working with targets
Module 8: Data Gathering	Data quality dimensions
	Data gathering process
	Data gathering tools
	Data gathering techniques
	Working with data custodians
Module 9: Data Visualization	Guidelines in data visualization for dashboards
Module 9: Data Visualization	Guidelines in data visualization for scorecards

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