Certified Supplier Performance Professional

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Certified Supplier Performance Professional

The Certified Supplier Performance Professional course provides specialized training in supplier performance management, equipping professionals to excel in vendor relationships, measure supplier impact, and drive strategic partnerships. Targeted at procurement and supply chain professionals, this certification enhances skills in risk management, contract optimization, and supplier selection to support competitive, performance-driven supply chain structures.

Why choose a Certified Supplier Performance Professional?

Achieving certification in Supplier Performance from The KPI Institute signifies mastery of performance tools essential for managing supplier relationships effectively. It affirms proficiency in key processes, from strategic supplier selection to performance tracking and scorecard management. As demand for supply chain talent grows, this certification distinguishes participants, offering them a strategic advantage in the industry.

What are the main benefits?

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Strengthen Vendor Partnerships

Develop performance-focused relationships with suppliers, transforming them into strategic assets that contribute to organizational success

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Enhanced Risk and Performance Management

Gain expertise in selecting, monitoring, and mitigating risks associated with supplier performance through robust KPIs and performance scorecards

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Career Advancement

This certification enhances credibility and offers career growth potential, positioning professionals for advancement in procurement and supply chain roles

Key learning objectives

By completing this course, participants will gain a comprehensive understanding of the supplier relationship lifecycle—from assessing internal purchasing needs to establishing long-term strategic partnerships. Through a structured curriculum, participants will acquire practical skills for analyzing and improving supplier performance, integrating KPIs, and employing key risk indicators.

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Understand supplier performance management architecture

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Developing selection criteria aligned with strategic objectives

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Implementing contracting and service-level agreements (SLAs)

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Utilizing KPIs and scorecards to monitor supplier impact

Module	What you’ll learn
Module 1: Following Supplier Performance Management Road Map	Key elements of performance management architecture
	Building a supplier performance business case
	Strategic procurement analysis for competitive advantage
Module 2: Managing the Supplier Selection Process	Defining selection criteria aligned with strategic goals
	Developing Total Cost of Ownership models
	Evaluating suppliers to become a Customer of Choice
Module 3: Driving Performance through Contracting and SLAs Development	Identifying and managing contractual risks
	Positioning strategies for effective negotiation
	Structuring SLAs to improve supplier performance
Module 4: Implementing and Monitoring Supplier Performance	Selecting and applying relevant KPIs
	Enhancing supplier accountability via performance scorecards
	Using dashboards for performance trends and analysis
Module 5: Generating Added Value through Supplier Relationship Management	Adopting a collaborative, strategic approach with suppliers
	Setting up governance for supplier relationships
	Performing comprehensive performance evaluations

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